As an independent US-based service, that's been in the craft industry for more than a decade, we offer four different personalized Silhouette support options to our members regardless of which plan you're on!
- Live Chat Support aka "Office Hours"
- Same Day Email Support Through a Priority Email Inbox
- Live Q and A Sessions - Live Stream Videos
- Members Only Facebook Group
We know that getting stuck in the middle of a project can be a frustrating waste of time. Searching through outdated blogs and videos can be a deadend. Waiting days for answers can mean you lose a sale for your business or miss out on your limited crafting time.
That's why at Silhouette U our goal is same day support. Chat one on one with Melissa during Office Hours or join a Live Q and A session and get your questions answered live. Send an email to the members-only inbox and get a helpful response within hours. Join the Silhouette U Facebook group and find a helpful community of users.
And those are just the start of the benefits Silhouette U members unlock. Take a peek at our massive video library and preview every video before you join!
Wondering how Silhouette U is different than the free Silhouette School Blog? Read More