How Silhouette U Works

Why Choose Silhouette U?

Don’t spend your time weeding through the Internet for instructions, help, troubleshooting, or inspiration. Silhouette U provides an unmatched level of personal support and service, whether you craft for fun with your Silhouette or are running a small business with other cutting machines and transfer printers.

Full Access Subscription Benefits

1-on-1 Assistance

Personalized 1:1 Chat Help with Melissa

Get your questions answered in real time

Regularly voted one of our members' favorite perks

Access to Exclusive Content

New Videos Added to Video Library Monthly

Exclusive Members-Only Mini Guides

Monthly Coupon for Fonts & Designs (Pays for your membership!)

Access to Member Only Priority Inbox for Fast Help

Private Facebook Group Access

Member Only Deals at Retail Partners

Selecting your membership

All Silhouette U members get access to all benefits immediately! Not sure if it's right for you? Try Silhouette U for a month. Want to save the most? Join the 12 month membership plan and lock in the savings!

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Getting Started in Your New Dashboard

Finish setting up your account.

All details of your Silhouette U membership will be listed in your My Account section on your dashboard. Need to change plans, update your personal info, or find out when your next billing is? It's all here

Where to Start at Silhouette U

We recommend you start with the Getting Started page and take the virtual campus tour! Learn how and where to take advantage of all of your benefits, get access to the exclusive FB group, and join the community to get the most out of your membership.

Start watching the video tutorials and creating new projects!

Not sure which videos to watch first? We recommend starting with the Curriculums - a short series of curated videos on various topics in logical order. Stuck on something specific? Put in a few keywords in the search bar to find a help video with just a few clicks.

Additional questions?

Visit our FAQ Page to see if anything can answer your questions. If what you are looking for is not listed, feel free to reach out through our contact page.

CONTACT US