I enjoy being a Silhouette U member. There is so much help available your with just a click of mouse. I have used the videos several times for information and it has saved so much time that I can center of producing instead of web searching to find limited help.
The explanations of the equipment I own (CAMEO 4, eufyMake E1, xTool-P2) have been extremely helpful.
In addition, the information on sublimation printers and the OMNI O1 DTG model—which I’m waiting to receive—has also been very useful.
I have been very satisfied with Silhouette and have made many projects over the years. I know that I can find out the answer to my questions by going online.
I love Silhouette U - so many perks I never knew I could use ;-)
Needed to learn how to use the xTool Apparel printer and found Melissa's free videos - which are AWESOME! They thoroughly go over setup and potential problems. Troubleshooting is key when doing any kind of production work! I easily and confidently started working on the xTool. Impressed by Melissa's fun and easy-to-understand style, I thought, "Here's someone we should support." Went over to Silhouette U and signed up for the annual membership. I had no idea the plethora of perks that come with the membership - $14.99 every month to use on the So Fontsy site, free mini guides, 1:1 appointments, twice-a-week live group chats and an impressive array of videos and blogs with tips and techniques. Usually getting a bunch of email annoys me. Every email I receive from Silhouette U makes me smile and offers information I can use. My most recent favorite is creating faux embroidery with an image using AI - Melissa's commands work great as a base! My first try came out better than any command I could construct and required only 3 more tweaks. I can go on and on, but the proof is in the content. Silhouette U is the place to go if you need help and information on DTF, DTG, sublimation, UV DTF, cutters as well as innovative ideas like using AI to create faux embroidery.
I’m actually very very thrilled to have the help from this team. I don’t often subscribe to things and I’m very particular where I can spend my money and this is a very good value. They’re caring and on top of things and actually very enthusiastic about their job and they care about their job and their job is helping us. I love it. I know I could ask them any question I wanted to about my product.
700+ Searchable Tutorials: The video library covers everything from absolute basics to highly advanced projects across Silhouette, xTool, Roland, and DTF equipment.True 1-on-1 Support: The biggest selling point is the same-day personalized live chat and priority email support. When you are stuck mid-project or dealing with frustrating software glitches, getting an answer from a real expert within hours saves a fortune in wasted materials.
I like the program because I can keep replaying it until I master it.
Working through Silhouette Cameo4/5a issues and Studio problems, wonderful assistance. Highly responsive with workarounds. Can't do it without them.
Learning new uses for Vinyl/HTV by using the Library.
I really like it but I have questions about how to fid answers too... Guess I don't know how to explain what I need that makes sense on how to word the questions.. I need any and everythin on setting up the cameo and then how to use it to do the basic's esplecially on the cameo 5.. I'm really beginning to hate and regret buting it it is so diffrent from the older ones i had a cameo that really needs set back up and why do we have to keep jumping around to so many places to do just the needed and simple stuff so its set and ready to go... I sorry I'm just stressed over the 5 and really wished i'd never bought it..such a hassltle it is..
I don't use this awesome source a whole lot...but when I do need help, it's always available. Love that!
Melissa is absolutely wonderful and always willing to help me during Silhouette U office hours! Let me tell you, I definitely take advantage of those hours as well. Something that was taking me a very long time to create on my own. She helped me do it and learn a lot very quickly. I highly recommend Silhouette U to anyone wanting to learn rhinestones! Thank you, Melissa!
Melissa is always so repressive and quick to help. I was having issues with the software, so I hopped on during her help hours and we got it resolved seamlessly and quick. I really appreciate everything Melissa does :)
Very helpful for new and experienced users. Always something to learn, something to improve. I appreciate the tips and tricks.
Melissa answered my questions and made good thought out suggestions for my issues. Still a work in progress but my goal is to regularly use more of the video resources so I can expand my comfort zone!
Seriously! These videos are so helpful. I had a Cameo 3 forever and barely used it, then the firmware updated and it wouldn't work. Anyway, long story short, I invested into a Silhouette Cameo 5a, and dove into signing up with Silhouette U so my machine would not sit in a box! I needed to make a project for work, and Melissa's videos were super helpful, but then I got stuck (user error with the type of file I was using), and reached out to Melissa and she responded right away! Not only did she respond, but she also helped me fix my issues and I am forever grateful! She has opened up a whole new world for me, and I can't wait to dive in deeper into learning more of what this amazing machine can do. I am grateful to Melissa for her detailed videos that are so helpful! Thank you, Melissa! You are a Superhero!
I love Silhouette U so much! Melissa and her team are amazing and her videos are absolutely outstanding! I was watching different videos for about a month. It was very hard to learn with them, but Melissa breaks everything down in smaller videos her teaching you. They are fabulous! I would highly recommend joining! Also, her team gets back with you if you have questions. I love the fact that Melissa get online and answers questions that you have!
Video are specific and understandable. Topic range is wide and definitive.
User help has been invaluable in resolving Silhouette issues for Studio app and Cameo5a hardware
I give this site 5 stars because the I find MANY useful videos, and other material here. I added the "but" in the review title for the following reason:
There is something here for any and everybody who uses Silhouette products. BUT... I work ONLY in PAPER. I do not work with vinyl or fabric. I do not have a laser cutter/engraver, nor a 3D printer. This site includes a LOT of material on those subjects, which are of little or no interest to me. Good for other users, but not me.
Yet I rate it 5 stars for the value I have gotten from papercraft related topics. I just have to wade thru a lot of material to get to it.
I like the videos and the ability to get questions answered in a rather quick manner.
I joined several years ago. I use a SA Cameo 3 and 5A. This is my "GO TO" site for a refresher or to learn about how to use a new feature or to trouble shoot my cutting issues. If I email support - I get ALWAYS get an answer!
This membership is so worth it! Very responsive to questions, the site is packed with information and all the files for your crafting needs are here! Love them!!
Any question is answered quickly and there is lots of information on the site.
Melissa is very knowledgeable & an extraordinary teacher. She has integrity. Responds quickly, constantly updates new technology, addresses earlier versions & tech issues. She’s also kind & patient. It's worth every penny. (No we are not related—This is sincere feedback 😃)
I love that I can't reply each session as I am doing the process. Everything is easy to follow. I am not good with computers but the speed of teaching works well for me
