Based on 250 reviews
Silhouette U
Kathy W.
Silhouette U is the Most Comprehensive Educational Guide for Silhouette Users

I have had a Silhouette machine since the first Portrait came out, and I am still learning new things from Melissa. She is not only an excellent teacher and writer, Melissa makes it feel like you have a best friend that you can rely on for "all things Silhouette." This is the only place you will ever need to go for Silhouette information and answers!

So Helpful

I joined Melissa during her office hours and it was amazing. I truly felt like we were sitting in her office working on a project! It awesome to have a live person to ask crafting questions to, especially when a video may not necessarily answer your question. I'm a freshman at Silhouette U. but I am already super pleased with my membership. Thanks Melissa!

Silhouette U
Nicole H.
A Great Help!

I just chatted with Melissa during one of her 1:1 sessions (via Facebook) and she was such an incredible help! Thank you!


Melissa is so incredibly patient and thorough!! I am so glad to be part of silhouette U!

Silhouette U
Smart and fun

The info is well presented, useful, and fun. I enjoy the enthusiastic presentation of realistic and easy to follow information


I was ready to give up and sell my equipment. I have an Epson F170 sublimation printer. I LOVE Silhouette Studio but having issues with the application not finding my printer. I contacted support from the place I purchased my Cameo and Silhouette Studio Business Edition. They could not help me, actually told me I could not print from app directly to my sublimation printer. I had searched over the internet for days, I was ready to give up and start selling everything. Not sure why I didn't think of Silhouette U to begin with but, I emailed and within no time I was printing. THANK YOU Silhouette U.... You saved me...

Silhouette U
Shelli H.
Great Resource!

I never want to be without Silhouette U! I can search by keyword any topic I'm wanting to learn more about or something I'm having trouble with. I love Melissa's videos. So helpful, to the point, and answers my questions fast. Love my annual subscription!!!

Not just for Silhouette owners!

I am brand new to the printing/cutting game, with a Roland BN2-20A. I joined Silhouette U because of all of Melissa’s helpful YouTube videos on my new machine. The membership has been absolutely worth it! Melissa is so knowledgeable and super responsive to any questions I have had. She’s already saved me hours of frustration! Looking forward to delving into everything else Silhouette U has to offer!

Silhouette U
Faye T.
Love Silhouette U

I am so new to all of this, but I would not know half as much if I didn't have this website. I Love it! I only have the basic membership now, but I plan to upgrade as I learn. It is definitely not overpriced! Melissa explains it where I can actually understand what she is doing. I have watched other videos before i found Silhouette U and Melissa, but I haven't since. Sincerely thank you for everything you do.!

Silhouette U
Lorna T.
Love Silhouette U!

This is one of the best websites for info on Silhouette and Cameo! This is my go to reference website for any question I may have…..and to learn new things also! Thank You so much for all you do for us!

Silhouette U
Wanda A.

Love Silhouette U, I have learn everything that I know because of your tutorials and the informative videos. Love the way Melissa explains everything and love how she take the time to review or do the comparison in the products allowing us to have a clear idea of what we want or need.

Making an arch in a design

I was trying to make a design with a thick arch. Did 1:1 with Melissa she had me fixed in no time. I have had silhouette U for a while, I had never used 1:1 before.
I am so thankful I had Silhouette U to turn to.

Silhouette U
Love the website

I enjoy the newest videos, inormation on other machines. I have since purchased the Prestigue A4 DTF printer through Swing design. I would Like to see some more tutorials on this machine. Again Love The website Full of helpful videos & more.

Silhouette U
Stephanie R.
Advanced tutorials

There are lots of great tutorials. I would like see more advanced tutorials about designing for sublimation.

Thanks for taking the time to submit a review. Please email us at with any tutorial ideas. We're always looking for more!

Silhouette U
Paulette B.
My go to

Amazing website!
always informative, I can always find what I am looking for or a way to find it.

Silhouette U
The help I have been looking for in one place

I love the video's and all the information being in one place. The video's are great and very easy to follow. I like how Melissa takes the time to explain how and why you do things a certain way. I have learned so much!!

Silhouette U
Lorna T.
Love Slhouette U!

I am so thankful for all the great videos! It has helped me to relearn the Silhouette program. I first started in 2016, but my computer crashed in 2018…..lost a lot of stuff when this happened. I became very discouraged, and stopped crafting until this year. I finally decided to try it again and loving it! Did not realize how much I missed it! Thank you for all the info, Melissa! You have helped me to get my mojo back!

Silhouette U
Josh L.
Silhouette U - Great Learning and Support

Since I have found Melissa and Silhouette U, this has taken my business to another level. I have learned a lot from the YouTube videos and utilizing the email to talk with Melissa. She has given amazing product advice and is quick to turn around with answers when I have emailed her questions. Thank you Melissa and Silhouette U for all the support! Keep up the great work!

A Great Resource!

The videos are very helpful, I have not found any questions that couldn't be answered. The SoFontsy Code gives you $14.99 a month credit for Machine Embroidery, SVG designs, fonts, or mockup in the card redemption area - it's well worth the money.

Silhouette U
I Need Help

I have properly had a Silhouette since 2012 or 2013, In March of this year I update to a Cameo 4. At the time I signed up for Silhouette U and another program which is about to end. I have not spent as much time as I would like to study your emails. I am getting ready to make some shaker cards and I want to know if my machine will cut acetate and what kind of blade to use. Do you have an email from the last several months that will help me with my question. Thank you for all the emails I have gotten. Someday I hope to review all of them.

Hi Susanne,

It looks like you left a question as your review. If you have a question for us, please use one of our contact options. Our contact page is, our email address is, or you can message Melissa during Office Hours.


I recently upgraded to the Business Edition from the basic (which I was only using to make large images). I just came across a Silhouette Cameo 4 so I upgraded to the Business Edition. I have a neighbor who only uses her Cameo 4 so she has been my one on one teacher. While showing me some of the features I now have since the upgrade, she noticed that my screen is different from hers even though we are both using the same version of Windows. First my screen shows in the Beta edition, which hers does not. Second my knife tool doesn't work at all. I need help in getting this issue resolved as soon as possible.
Note: I thought about uninstalling the software and reinstalling it but I read somewhere that I would lose all my products saved in my library.

Please help

Hi Regina,

It seems like you posted a question for us as your review. If you have a question and need our help, please use our contact page (, email address (, or our chat option (via Facebook Messenger during Office Hours). We'll need some specifics, so please include the details with your message, and we'll do our best to help.

Silhouette U
Singrid B.

I have learned a lot from your tutorials and videos. I love how you take the time to go through each steps. I am new at this and seen several tutorials and yours have been the best. Thank you for helping me.

Silhouette U
Kim S.T.

Tutorials and videos are amazing. This is where I go when I want to learn anything about my Silhouette machine.

Silhouette 3 for 2 years and updated program 6 months ago

Cannot wait to start the videos so I can finally get started created designs

Silhouette U
Yvonne B.
Still Learning

I've had my Cameo 2 now going on 3years and I am still learning new things with it. Silhouette U has helped me learn more and so glad I joined. I tried using Cricut but it was to confusing and the cost of getting things to cut was to much. I love going into the Silhouette store and buying designs that aren't expensive so I can keep learning. I would really love to see more on how to make simple greeting cards. I give a 100% review and if I could give more stars than 6 I definitely would. Keep up the good work.

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