After about 10 months of membership, I realized that I had not utilized many of my member benefits because of my own ignorance. I reached out during office hours and received such quick and friendly help that I cannot see myself ever not wanting a membership to SilhouetteU. Melissa is very relatable and patient. I didn't feel like an idiot. She teaches concepts at a level I can understand. I am going to binge all her videos now. :)
I had a 1:1 with Melissa today and she blew my mind with how helpful she was. Step by step instructions and now I can create to my hearts content! I needed to fill a specific rectangle with an image for sublimation on a coffee mug. She went into dealing on how to create my shape how to add my patten/image to my pattern paper library section and then how to find it an fill my created shape! Excellent!!!! Thank you for taking the time! So grateful
I recently purchased a Silhouette Cameo 5 for the software and upgraded to Designer. I reached out to Melissa to see if she could help me with something prior to joining Silhouette U and she said she could.
I've been purchasing multi-layer designs from Etsy and wanted to create something similar for my own use. Melissa had never done this previously but she figured it out during a 1:1 session and now I'm well on my way to creating my own designs! So promise kept.
It is well worth the small investment to join Silhouette U. Melissa is extremely knowledgeable and willing to generously share that knowledge. The available 1:1 support is invaluable, and the videos and deals are the topping on the sundae! Highly recommend.
I have followed Melissa and Silhouette School from my first Silhouette Portrait SD machine and always look to her for help. I am an avid scrapbooker and she is so awesome and helpful..
I purchased my Roland BN2-20a back in February/March, and just this past week I finally decided to unbox it. While I was able to get it to print, I had no idea how to get it to cut. Since I’ve been a Silhouette U member for several months—and honestly, Melissa’s Roland videos were the reason I chose this machine in the first place—I reached out to her for help. (Roland, you definitely owe Melissa for that sale!)
I scheduled a 1:1 with her for this morning, and within an hour she had me up and running. She was incredibly patient with me as I’m completely new to VersaWorks and Flexi. I know I still need practice, but thanks to Melissa’s guidance, I was able to successfully complete my very first print and cut today!
I’m so grateful for her support—thank you, Melissa!
I am getting ready to purchase my 5th Silhouette Cameo! Whenever I need help with it, I've always been pleased with the promptness of Melissa (and hubby) which gives me the confidence to "take the plunge" and purchase another Cameo 5 (I purchased one when they first came out, but had tons of trouble with it... so have allowed time for them to "work out the bugs"!)
I originally signed up (as a new user to cameo) to help me with some wedding projects, I'm renewing because of the prompt service I receive when I email with questions! Just do it, get the membership!
Didn’t want to renew my membership but so glad it was auto renewed for me! I thought I knew enough but Seems like there’s always something new to learn. The videos are wonderful to watch and easy to apply the lessons.
Thank you for continuing to inspire us to keep learning the silhouette!
Melissa and her husband is amazing.. when emailing them they are very prompt with responding. I been having issues with my software for weeks. During the 1 on 1 chat with Melissa which by the way they have a schedule set for each month.. I was able to finally get my software issue resolved. I recommend if you having any issues do not hesitate to reach out to them.
I have been a member for about a month. I initially had some problems getting my Cameo 5 up and running. Melissa and Bob were terrific!
I consider myself a pretty experienced user of Silhouette software but decided to join Silhouette U anyway. I cannot believe how much I learned even from the basic lessons. There are so many videos and tutorials that have really helped step up my crafting. I also love that sublimation tips and techniques are also available. The customer service response to questions is excellent. I highly recommend Silhouette U to new and experienced users.
The lessons are great and Melissa does a great job of explaining how to do things. She makes everything easy to follow.
Whenever I am working on a project and I get stuck I know I can turn to Silhouette U to find a solution. Love the homework sessions! The videos here help me learn some more advanced techniques.
Mellisa does a great job explaining everything about your cameo, printing options, you name it. I love this site and just joined for the whole year. In the short time I have been a member, I have learned so much. Thank you, Mellisa and team for all the awesome videos and help.
I recently got the Cameo 5 and am new to Cameo and the Silhouette system. This has really helped me learn my machine and feel more confident.
I got a used BN20A and had questions regarding getting it set up. Melissa was AWESOME, responding to my emails (yes, several). I finally got it to work; now I need to figure out Versaworks. I really appreciate all her help and know that if I am in a bind again, I can reach out to her. I have several Silhouette Cameo machines (a 3 and 4pro) and have followed her in Silhouette School for years; I was previously a member of Silhouette U in 2021-2022, but for personal reasons, had to drop out. I was excited that I was able to sign back up this year. I highly recommend her and Bob for all their help!
Wow, Melissa was key in helping me to recover my lost user-created files from 2012-1019. We exchanged a few emails with me describing my situation and her giving me detailed recommendations as to how to restore my lost files. It took a bit of work and trial and error, but in the end, Melissa was a fantastic help. She was quick to respond to my questions and provided detailed information. I am very happy to see more than a hundred of my user-created files back in my library. Thank you, Melissa!
I have joined Silhouette U for the second time now as I know this is the best place to learn how to use my silhouettes.
I just got my cameo 5 so excited to get started saved up for all this long to start my silhouette U. She is so thorough and explaining everything in detail. Thank you, Melissa.
Melissa is always responsive to emails. I have often watched the videos to learn a skill or emailed Melissa to ask questions. i highly recommend Silhouette U!
I contacted Melissa to help me fix a cutting problem with my Cameo 4 Plus. She replied the same day, diagnosed my problem and gave me some things to fix on my end. By the end of the day I was happily cutting titles, problem free!!! Highly recommend Silhouette U!!!
I love Melissa's videos, which are available on almost every subject that may come up regarding your Silhouette. Her videos are detailed and a wealth of information! I don't always use this site, but I should. I'd be a lot further along. But, usually, when I'm learning something new or having issues, I check out what Melissa is saying. The most recent video that was a huge help was regarding auto blades not cutting to the correct depth. What she shared fixed it, plus it took away my frustration and saved me from buying even more blades. The cost of the subscription for this site is well, well worth it. Thank you, Melissa!
I like Silhouette U because you know that you can reach Melissa. Melissa doesn't just give you one solution, she keeps looking in her files until she finds what will work. On a personal side that doesn't reflect on Melissa, I just wish that the Silhouette book that I bought was mailed rather than an online book. I like to use post-its and take notes. I also don't want to use all my ink and paper to print it.
