I have learned so much being a member of Silhouette U. Melissa is an amazing guide to so many different techniques . She carefully explains in ways it is easy to understand. The ONLY thing ( and this is quite a small thing) I’d change, is the lookup feature. Without the exact wording for a video, I spend alot of time searching. That being said, I find other videos I also need help with in the process!😂😂
I have been a member since day one. I would be so confused and lost on how to do what I wanted to do without Melissa. Thank you so much for the videos. I love doing special fun things with the grandkids. Keeping me up today on the changes to the program was most helpful.
I love it but why can't on the video's be in alphabetical order instead of jumping all around trying to find thhe one one i'm finally looking for and can't find and finally give up... other wise I love Silhouette U.
Melissa’s videos are so helpful. The step by step help she gives is easy to understand and apply.
I may not use the silhouette every day ( when life gets busy) so knowing exactly where to find help is a godsend.
There is a wealth of information at my finger tips. Easy to follow tutorials and instructions when I need them.
Still practicing but I did my first cutout for a sweatshirt. Can’t wait to see the finished project once it is pressed.
I was not a member when I first reached out to Silhouette, but they were still willing to help me with my situation. I had been experiencing software issues with my xTool M1 Ultra and O1 Omni, and after spending weeks working with xTool support without finding a solution, I decided to reach out to Silhouette for assistance.
From the very beginning, they were incredibly helpful. Even though I wasn’t a member, they took the time to work with me, troubleshoot the problem, and ultimately help me find a solution. They never made me feel like I needed to purchase anything before they were willing to help, which I truly appreciated.
I was so impressed with the level of support and customer service I received that I decided to become a member for a year. I’m not sure how often I’ll use all of the membership benefits, but knowing that I have access to their support if I need help with my software makes the membership worthwhile to me.
Thank you to the Silhouette team for going above and beyond. Your willingness to help someone who wasn’t even a member really made an impression on me. That kind of customer service is hard to find!
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I always enjoy visiting SilhouetteU website and seeing the new Products and buying from there Michele
I enjoy being a Silhouette U member. There is so much help available your with just a click of mouse. I have used the videos several times for information and it has saved so much time that I can center of producing instead of web searching to find limited help.
The explanations of the equipment I own (CAMEO 4, eufyMake E1, xTool-P2) have been extremely helpful.
In addition, the information on sublimation printers and the OMNI O1 DTG model—which I’m waiting to receive—has also been very useful.
I have been very satisfied with Silhouette and have made many projects over the years. I know that I can find out the answer to my questions by going online.
I love Silhouette U - so many perks I never knew I could use ;-)
Needed to learn how to use the xTool Apparel printer and found Melissa's free videos - which are AWESOME! They thoroughly go over setup and potential problems. Troubleshooting is key when doing any kind of production work! I easily and confidently started working on the xTool. Impressed by Melissa's fun and easy-to-understand style, I thought, "Here's someone we should support." Went over to Silhouette U and signed up for the annual membership. I had no idea the plethora of perks that come with the membership - $14.99 every month to use on the So Fontsy site, free mini guides, 1:1 appointments, twice-a-week live group chats and an impressive array of videos and blogs with tips and techniques. Usually getting a bunch of email annoys me. Every email I receive from Silhouette U makes me smile and offers information I can use. My most recent favorite is creating faux embroidery with an image using AI - Melissa's commands work great as a base! My first try came out better than any command I could construct and required only 3 more tweaks. I can go on and on, but the proof is in the content. Silhouette U is the place to go if you need help and information on DTF, DTG, sublimation, UV DTF, cutters as well as innovative ideas like using AI to create faux embroidery.
I’m actually very very thrilled to have the help from this team. I don’t often subscribe to things and I’m very particular where I can spend my money and this is a very good value. They’re caring and on top of things and actually very enthusiastic about their job and they care about their job and their job is helping us. I love it. I know I could ask them any question I wanted to about my product.
700+ Searchable Tutorials: The video library covers everything from absolute basics to highly advanced projects across Silhouette, xTool, Roland, and DTF equipment.True 1-on-1 Support: The biggest selling point is the same-day personalized live chat and priority email support. When you are stuck mid-project or dealing with frustrating software glitches, getting an answer from a real expert within hours saves a fortune in wasted materials.
I like the program because I can keep replaying it until I master it.
Working through Silhouette Cameo4/5a issues and Studio problems, wonderful assistance. Highly responsive with workarounds. Can't do it without them.
Learning new uses for Vinyl/HTV by using the Library.
I really like it but I have questions about how to fid answers too... Guess I don't know how to explain what I need that makes sense on how to word the questions.. I need any and everythin on setting up the cameo and then how to use it to do the basic's esplecially on the cameo 5.. I'm really beginning to hate and regret buting it it is so diffrent from the older ones i had a cameo that really needs set back up and why do we have to keep jumping around to so many places to do just the needed and simple stuff so its set and ready to go... I sorry I'm just stressed over the 5 and really wished i'd never bought it..such a hassltle it is..
I don't use this awesome source a whole lot...but when I do need help, it's always available. Love that!
Melissa is absolutely wonderful and always willing to help me during Silhouette U office hours! Let me tell you, I definitely take advantage of those hours as well. Something that was taking me a very long time to create on my own. She helped me do it and learn a lot very quickly. I highly recommend Silhouette U to anyone wanting to learn rhinestones! Thank you, Melissa!
Melissa is always so repressive and quick to help. I was having issues with the software, so I hopped on during her help hours and we got it resolved seamlessly and quick. I really appreciate everything Melissa does :)
Very helpful for new and experienced users. Always something to learn, something to improve. I appreciate the tips and tricks.
Melissa answered my questions and made good thought out suggestions for my issues. Still a work in progress but my goal is to regularly use more of the video resources so I can expand my comfort zone!
Seriously! These videos are so helpful. I had a Cameo 3 forever and barely used it, then the firmware updated and it wouldn't work. Anyway, long story short, I invested into a Silhouette Cameo 5a, and dove into signing up with Silhouette U so my machine would not sit in a box! I needed to make a project for work, and Melissa's videos were super helpful, but then I got stuck (user error with the type of file I was using), and reached out to Melissa and she responded right away! Not only did she respond, but she also helped me fix my issues and I am forever grateful! She has opened up a whole new world for me, and I can't wait to dive in deeper into learning more of what this amazing machine can do. I am grateful to Melissa for her detailed videos that are so helpful! Thank you, Melissa! You are a Superhero!
I love Silhouette U so much! Melissa and her team are amazing and her videos are absolutely outstanding! I was watching different videos for about a month. It was very hard to learn with them, but Melissa breaks everything down in smaller videos her teaching you. They are fabulous! I would highly recommend joining! Also, her team gets back with you if you have questions. I love the fact that Melissa get online and answers questions that you have!
Video are specific and understandable. Topic range is wide and definitive.
User help has been invaluable in resolving Silhouette issues for Studio app and Cameo5a hardware
